Frequently asked questions
Everything about how CDI custody works, in plain terms. Still unsure? Talk to us.
The custody model
CDI acts as the front-facing financial and operational entity for your application.
We handle invoicing, payment processing, escrow, regulatory compliance and
white-labeled customer support, while your software stays under your control.
No. Custody covers the financial and operational layer only. Your product, roadmap
and codebase remain entirely yours.
Onboarding starts with an application review against our security, regulatory and
ethical standards. Once approved you receive API keys and documentation for the
Payment Processing API and the Invoicing API. See
how it works for the full sequence.
CDI works across healthcare, logistics, e-commerce, education and any digital
business that needs compliant payments and invoicing.
Payments & invoicing
Your application is assigned an escrow-backed financial system with two accounts:
a Transaction Account for user payments and in-app transactions, and a
Capital Account that collects your earnings and allows controlled
withdrawals. Every transaction runs through our Payment API, ensuring compliance
and reducing fraud risk.
At any time, through our financial reconciliation system. Funds move from the
Capital Account to your nominated bank account.
Yes. The Invoicing API generates legally compliant invoices under CDI’s framework,
presented with your branding.
CDI provides a white-labeled support system you integrate via API. We handle
regulatory inquiries, payment disputes and chargebacks, so your team can stay on
the product.